Return & Refund Policy – 365 for KIDS
Effective Date: September 1, 2025
Thank you for shopping with 365 for KIDS. We aim to provide high-quality educational and creative products. Please read our Return & Refund Policy carefully before making a purchase.
1. Digital Products (PDFs, Audiobooks, Videos, Downloads)
- All sales of digital products are final.
- Since digital files are delivered instantly after purchase, we do not offer refunds, exchanges, or cancellations.
- If you experience technical issues with downloading or accessing your product, please contact us at hello@365forkids.com, and we will ensure you receive your purchase.
2. Physical Products (Printed Books, Art Kits, Materials)
- We accept returns only if the product is defective or damaged upon arrival.
- To request a return, please contact us within 14 days of receiving your order.
- Returned items must be unused and in their original packaging.
- Shipping costs are non-refundable, and the customer is responsible for return shipping unless the item was defective.
3. Services, Memberships, and Subscriptions
- Refunds for services (e.g., workshops, memberships) are handled on a case-by-case basis.
- Refunds are not guaranteed once a service has started or digital access has been provided.
4. Process for Returns
- To initiate a return or report an issue, please email us at [support email] with your order number and details.
- Once your request is approved, we will provide instructions for returning or re-accessing your product.
- Approved refunds will be processed back to your original payment method within 7–10 business days.
5. Contact Us
If you have any questions about this policy or need assistance with your order, please reach out to us at hello@365forkids.com