FAQ
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Frequently Asked Questions
1. How do I access the podcasts?
All our podcast collections are available through our Patreon page. You can choose a subscription tier that fits your family, and start listening right away.
2. What’s included in the podcast subscriptions?
Each subscription tier offers different levels of access. Our most popular tier gives you access to all collections, new weekly content, and bonus materials. You can view all tiers here.
3. Are the in-person activities held at the same location as Snowlike Studio?
Yes! All our classes, camps, and drop-off programs take place at Snowlike Studio in Schaumburg, IL — where creativity and learning meet.
4. How do I register my child for art classes or camp?
You can book art classes and summer camp weeks directly through our booking system here, or fill out the interest form if registration isn’t yet open.
5. What age groups do you work with?
Most of our programs are designed for children ages 4 to 11, though some classes or stories may suit younger or older children as well. Each activity page lists the recommended age range.
6. Can I buy your books online?
Yes — all our books are available on Amazon. You can find links and descriptions on our Books page.
7. How do personalized stories work?
Subscribers at Tier 3 and above can request a custom story featuring their child. You fill out a short form, and we create and publish a magical audio story just for your family.
8. Do I need any special equipment to listen to the stories?
No! All stories are audio posts, which can be played on any device – smartphone, tablet, or computer. Just press play and enjoy.
9. What’s your cancellation or refund policy for in-person programs?
We kindly ask for at least 48 hours’ notice for cancellations. Refunds or credits depend on the program. Full details are available on each service page or upon request.
10. Can I contact you directly with other questions?
Of course! Visit our Contact page to send us a message. We’re happy to help and will get back to you as soon as possible.